Who we are
Nest & Havens is a home renovation studio serving homeowners in and around Randleman, North Carolina. This policy explains what information we collect through our website and services, how we use it, and the choices you have.
Information we collect
- Details you share with us — your name, email address, phone number, and any project details you include in our contact or newsletter forms.
- Communication — the contents of messages you send, including photos or documents you choose to attach.
- Basic site data — your browser type, device, and the pages you visit, collected in a general form to help us understand how the site is used.
How we use information
- To answer inquiries and prepare quotes and plans.
- To carry out the renovation services you book, including warranty records.
- To deliver The Nestletter newsletter to people who have asked for it.
- To keep the site safe, functional, and improving over time.
The Nestletter newsletter
You receive The Nestletter only if you subscribe. Every email includes an unsubscribe link, and you can also request removal by contacting us or through our dedicated unsubscribe page. We do not buy email lists, and we will never sell or rent your address.
Cookies and analytics
The site uses basic cookies where needed for function, and we may use privacy-friendly, general analytics to understand which pages help visitors. These do not identify you personally. You can disable cookies in your browser at any time, and the site will continue to work.
How we share information
We do not sell personal information. We share details only with the service providers who help us run the site and deliver projects — for example, payment and scheduling tools — and only the information needed for their work, under confidentiality.
How long we keep it
We keep project and quote records for as long as they are useful to you — warranty paperwork, service history — and beyond that, we delete or anonymize what is no longer needed. Newsletter details stay until you ask us to remove them.
Your choices
You may ask us to show, correct, or delete the personal information we hold about you, or to stop sending you emails. Write to us and we will take care of it.
Children's privacy
Our services and site are intended for adults managing their own homes, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy as our services evolve. The date at the top of the page shows when it was last revised, and any changes affect only information collected after that date.
Contact us
Questions about this policy? Email contact@nestandhavens.com or call +1 336-674-1976 and ask for the studio team.